Terms of Use.

By accessing the Service you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree, do not use the Service. You must be at least 18 years of age, or accessing the Service under the supervision of a parent or legal guardian, and competent to contract under the Indian Contract Act, 1872.

Blip is an experiential e-commerce simulation. No physical or digital goods are dispatched, and no monetary consideration is collected. Catalog, pricing, checkout, order tracking, and delivery experiences are presented for demonstration and entertainment only. Any reference to brands, products, couriers, or pincodes is illustrative and not a real offer to sell.

The Service is therefore not an "electronic commerce entity" engaged in the sale of goods or services within the meaning of the Consumer Protection (E-Commerce) Rules, 2020. We do not collect payment, dispatch consignments, or accept returns.

Certain features (placing simulated orders, viewing order history) require an account. You are responsible for keeping your credentials confidential and for all activity under your account. You may delete your account at any time by contacting us at the address in Section 12.

You agree not to:

• use the Service to violate any applicable law, including the Information Technology Act, 2000 and rules thereunder;
• upload content prohibited under Rule 3(1)(b) of the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, including content that is defamatory, obscene, paedophilic, invasive of privacy, infringes intellectual property, or impersonates another person;
• introduce malware, attempt unauthorised access, scrape at a rate that disrupts service, or interfere with other users;
• use the Service to mislead third parties into believing a real purchase has occurred.

If you post reviews, comments, or other content, you grant us a non-exclusive, royalty-free, worldwide licence to display and moderate that content within the Service. You confirm that the content is yours and does not infringe any third party's rights. We may remove content that violates these terms or applicable law, including under Rule 3 of the IT (Intermediary Guidelines) Rules, 2021.

All Service interface, brand marks (including the "Blip" wordmark), copy, and design tokens are owned by us or our licensors and are protected by the Copyright Act, 1957 and the Trade Marks Act, 1999. You may not reproduce, distribute, or create derivative works without prior written consent.

The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Simulated tracking, ETAs, and delivery dates are illustrative and have no real-world effect.

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or exemplary damages arising out of or relating to your use of the Service. Our aggregate liability for any claim arising from the Service shall not exceed ₹1,000 (Indian Rupees one thousand).

You agree to indemnify and hold harmless the operator, its officers, employees, and agents from and against any claim, demand, loss, or expense (including reasonable legal fees) arising out of your breach of these terms, your misuse of the Service, or your violation of any law or third-party right.

We may modify these terms at any time. Material changes will be notified through the Service or by email to the address on file. Continued use after the effective date constitutes acceptance. We may suspend or terminate access for breach of these terms or to comply with law.

These terms are governed by the laws of India. Subject to the next sentence, courts at Pune, Maharashtra shall have exclusive jurisdiction over any dispute. For consumer disputes, the protections of the Consumer Protection Act, 2019 (where applicable) and your right to approach the appropriate consumer forum at your place of residence remain unaffected.

In accordance with the Information Technology Act, 2000 and Rule 3(2) of the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the name and contact details of the Grievance Officer are:

• Name: Grievance Officer, Blip
• Email: grievance@blip.example
• Address: Pune, Maharashtra, India

We will acknowledge complaints within 24 hours and resolve them within 15 days of receipt.