Refund Policy.

Blip is an experiential simulation. No payment is processed at checkout, and no product is shipped. As a result, there is nothing to refund.

You shouldn't be. If a real charge appears on your statement that references "Blip", it is unrelated to this Service or fraudulent. Dispute the transaction with your bank immediately and email us at support@blip.example with the transaction reference so we can investigate.

You can cancel any simulated order from the Orders page while it is still in the "Processing" stage. Once it reaches "Shipped" it is locked, because part of the experience is committing to the bit.

To erase simulated order history and your account, email privacy@blip.example. See the Privacy Policy for the full process and timelines.

For unresolved concerns: Grievance Officer, Blip — grievance@blip.example. Complaints are acknowledged within 24 hours and resolved within 15 days.